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cakeman · 12-22-2014, 10:58 PM

OT rants about shorteners aside, joined the forum as there appeared to be some Official Kobo involvement by a member or three..

In trying to gift an eBook tonite I found several ~2 year old press announcements stating that you can now gift eBooks.. even found a few mentions on Kobos site itself on how easy it is to give an eBook as a gift..

.. only to then get pushed time and time again into the gift card section..

.. then when I tried to email customer service and was forced to call instead, got a lady on the phone who was, to put it mildly, not very useful..

She couldnt even grasp the concept I was describing.. never mind that in relatively recent history the company she works for actually did it..

Nor can I find anywhere on the net that mentions the discontinuance of this feature..

Boooooo Kobo..

This was a good idea.. dont know why you cancelled it.

cakes..

12-22-2014, 10:58 PM	#18
cakeman Junior Member Posts: 2 Karma: 10 Join Date: Dec 2014 Device: kobo touch	OT rants about shorteners aside, joined the forum as there appeared to be some Official Kobo involvement by a member or three.. In trying to gift an eBook tonite I found several ~2 year old press announcements stating that you can now gift eBooks.. even found a few mentions on Kobos site itself on how easy it is to give an eBook as a gift.. .. only to then get pushed time and time again into the gift card section.. .. then when I tried to email customer service and was forced to call instead, got a lady on the phone who was, to put it mildly, not very useful.. She couldnt even grasp the concept I was describing.. never mind that in relatively recent history the company she works for actually did it.. Nor can I find anywhere on the net that mentions the discontinuance of this feature.. Boooooo Kobo.. This was a good idea.. dont know why you cancelled it. cakes..