Quote:
Originally Posted by HarryT
Certainly I'm not saying that - your own screen failure was covered by warranty, wasn't it? But yours was, I believe, a controller failure? It's rather more difficult to demonstrate how a physical fracture of the screen substrate, which is what we clearly have in this case, could result from anything other than a knock or some other force being applied to the machine.
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I recently bought new impact resistant windows for my home (I live in FL so Hurricanes are a big possibility)... they are guaranteed not to break... and are replaced for free if they break for ANY reason. Also there is insurance coverage if a thief gets in through one of the windows.
Perhaps CyBook should look at using a different piece of glass.
BOb