Quote:
Originally Posted by Chapter One
The 2 day response time promised in the email for the first Arua I won has been and gone and I havent heard anything from Kobo, so I have just emailed them asking how to redeem my prizes.
I am not sure if the lack of response is just Kobo's usual unreliable ways or if my suspicions that the wins were an error are correct, but hopefully someone will reply to my email and then I'll know.
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Check your spam, too. My original email came from "winner@kobocontest.com" then the email to confirm my address, etc came from "employee_name@kobo.com" not the contest email. (where employee_name was a name)