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Old 12-19-2014, 03:44 PM   #11
Gregg Bell
Gregg Bell
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Posts: 2,266
Karma: 3917598
Join Date: Jan 2013
Location: Itasca, Illinois
Device: Kindle Touch 7, Sony PRS300, Fire HD8 Tablet
Quote:
Originally Posted by chaley View Post
If by "hard reset" you mean the process described here, then no, reformatting the ereader's main memory will do nothing. The reset already did a reformat.

BTW: both Kovid and I used Sony readers when we built the Sony device drivers back in 2010/2011. He used Linux and several reader models, and I used Windows and a pair of PRS-350s one of which is still going strong. Neither of us had any problems putting PDFs onto the reader. Your reader sounds like it is well-and-truly broken. Even if you manage to make it work again, I would have zero confidence that it will continue to work. I strongly recommend that you replace it if you still can.
Thanks chaley. Yeah, that's the version of the hard re-set I did. But it was even tricky getting the thing to turn off to do the hard re-set. I did manage to get to the re-set screen but couldn't do the re-set. It was just a mess.

Thanks for advice. I can return it so that is what I will do. Appreciate it.
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