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The first thing to do when this sort of thing happens is to charge it. Even if it was full when you started, it is likely that the battery has been drained a lot. Charge if for a couple of hours and try again.
After that, you can try a factory reset. For a H2O, this is done by:
- Start with a charged battery
- Hold the power button down for at least 20 seconds. This is to ensure the device is completely off.
- Turn it on and quickly tap both bottom corners of the screen at the same time. Tap a few times until something happens.
If that doesn't work, try again but extend the times a bit.
If that doesn't work, then talk to Kobo and claim the warranty.
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