* Post edited based on Dr. Drib's comment - thanks for the heads up Dr. Drib *
Hi Lynx-lynx,
A bunch of us Kobo folks diligently read your posts, so first thing first, thanks for your passion and enthusiasm! We're so happy to see people who are just as excited as we are for our product and are willing to help grow it to be as best as possible. We truly appreciate your feedback, and believe me your posts are influencing what we work on.
FYI - technically I'm here from a work capacity, but I'm a passionate reader and consumer like yourself also, so to me it certainly doesn't feel like work at times!
A few things:
1) Thanks for the feedback on the website. We've been listening (and surveying) for feedback and our dev team has been working tirelessly to improve our site since we launched our new store almost a year ago. Good news is we have a ton of changes coming over the next few months, so please keep the comments active! Let me know what's working, what isn't, what you'd like to see more or less of, what can we do better, etc. I'll do my best to jump in where I can to join in on the conversation.
2) Price is super important to us. All I can say is we're working hard to get that part right, as we know it's a huge issue for our customers. Discounts are an important part of our business but we're also trying to push for new ways to get savings to our customers. For example, just today we became the first company in the world to bring BOGO's (i.e. buy 2, get 1) to eBooks - so for the first time ever, Kobo customers can get 3 books for the price of 2, on amazing high quality books! These types of discounts are finally no longer bound to traditional brick and mortar retailers... and we're super proud to be the first to make it happen (note: it's Canada and US to start but we plan on making this available in all countries very soon).
In general, we love to get your feedback and thoughts on how to improve our product. Best way is to keep posting here and we'll keep listening. While we won't be able to get to all opportunities right away, we certainly don't mind hearing and discussing them in the meantime
See you around!
Brodie