Thread: Touch What have I done to my Kobo Store and ADE ID?
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Old 12-11-2014, 11:55 PM   #2
DNSB
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Cedros View Post
I installed Adobe Digital Editions 4.0 on a new computer. When I tried to download a purchased ebook from my Kobo Library, Adobe Digital Editions gave me an error message, saying my Adobe account was already in use.

What I think happened was this: In March 2014, I changed my Internet Service Provider, which meant changing my email address. Without thinking, I updated my Adobe ID to one email address and my Kobo account to a different email address.

Adobe's support tech said I'd have to go to Kobo to help. So far no reply on the request I submitted to Kobo's tech support.

Any suggestions on how to fix this from anyone?

I hope I'm posting this in the right place!
A bit odd since my Adobe ID uses an old email address and my Kobo account is using a newer one. Something to do with Adobe not being able to change the email address and still allow me to access ebooks that I already owned. I only used ADE 4 for a couple of days for testing but uninstalled it when disappointment with it's epub3 support set in.
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