Thread: Kindle Fire Phone - Hands On Review
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Old 12-11-2014, 09:32 PM   #148
Blossom
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Posts: 18,708
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Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
Quote:
Originally Posted by tubemonkey View Post
I'm still not liking the OS on this phone. It's definitely inferior to the OS on the Fire Tabs.
Agreed. I contact support and the response It left me scratching my head.
I ask if they could update the carousel to allow batch removal of items and only show 30 items at a time like the Kindle Fire tablets now do.

The response I got was this. Since I sent it through Amazon Fire Phone app I don't know how they got any idea about any Kindle.

Quote:
Hello,

I completely understand your concern about the carousel on your old kindle device.

I realize you're happy with the new format of the Carousel that only displays 30 items and capable of deleting multiple items from the carousel at a time on the new devices.

I'm glad that you've contacted us about this feature request for older kindle device models. Since you're interested in this feature, I've passed your message to the kindle development Team for review and consideration.

I'm sure that having the feature of keeping limited kindle books in the carousel and being able to delete them easily will make our customers kindle experience more convenient.

I want to let you know that we are working on additional features for our kindle as part of the next software updates. Please be assured that your feedback will be considered as we plan further improvements.

For the meantime, please extend with us your patience and understanding while we work on this.​​

Please know that we value our customers satisfaction and convenience above all else it's the foundation on which our company was built.

As always, please feel free to contact us should you have future suggestions, questions or comments. We have team of experts who takes into consideration each and every feedback of our customers and brings them into practice.

Thank you for your feedback and your interest in kindle. We appreciate your business with Amazon.com and look forward to seeing you again soon.

Did I solve your problem?
I should had use MayDay at least I get someone who understands English.
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