Thread: Touch What have I done to my Kobo Store and ADE ID?
View Single Post
Old 12-11-2014, 04:57 PM   #1
Cedros
Connoisseur
Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.Cedros ought to be getting tired of karma fortunes by now.
 
Cedros's Avatar
 
Posts: 50
Karma: 2149666
Join Date: May 2012
Location: Vancouver Island
Device: Kobo Clara; Kobo H20v2; Kobo Glo HD;
What have I done to my Kobo Store and ADE ID?
I installed Adobe Digital Editions 4.0 on a new computer. When I tried to download a purchased ebook from my Kobo Library, Adobe Digital Editions gave me an error message, saying my Adobe account was already in use.

What I think happened was this: In March 2014, I changed my Internet Service Provider, which meant changing my email address. Without thinking, I updated my Adobe ID to one email address and my Kobo account to a different email address.

Adobe's support tech said I'd have to go to Kobo to help. So far no reply on the request I submitted to Kobo's tech support.

Any suggestions on how to fix this from anyone?

I hope I'm posting this in the right place!
Cedros is offline   Reply With Quote