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I remember when Barnes and Noble and Borders were smaller stores and when you went there you got great service and discussed books with the employees. I stopped shopping at those stores ages ago because they lost that knowledge and competency.
That said, I don't get the allure of going to a book store to read on my e-reader. Going to a book store to get some advice on a good new read and buying the e-book I can see but that does not help the physical store unless there was a way for the sale to count as a sale at that store.
I would love a system where I could walk into a book store, work with someone who knew books, pick a few books, buy them from a kiosk at the store so the store gets credit, and have the book sent to my device. That would be flipping amazing. I don't read paper books anymore so I don't go to the book store because I don't think it is fair to pick the brains of the store clerk and then not buy anything.
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