Quote:
Originally Posted by pghaworth
You get what you get. Could be white, could be yellow, same as with new. I believe it comes with the same warranty so you're covered there. I always just return it and buy a new one. That way I can do the same again, if needed.
Are you sure you don't have to send yours in? That's not the way it normally works. Even with an old PW1 that they were going to send me a PW2 refurb on, they wanted the PW1 back and were ready charge, get this, $20.00 if I didn't. You'd better double-check that. You'll probably get an email telling you what to do. Watch for it.
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Yeah I dont have to send it back
Quote:
Message From Customer Service
Hello,
I'm sorry your Kindle isn't working. I'm sending you a replacement Kindle via Priority International Courier to get it to you as soon as possible.
If there are any additional customs fees when your Kindle is delivered, send us the VAT and customs forms indicating the amount you were charged, as well as a copy of the invoice for your order. Please fax these documents to us at xxxxxxxxxxx. You should receive a response within 3-5 business days.
Here's your replacement order information:
Order Number: xxxxxxxxxxxxxxx
Estimated Delivery Date: xxxxxxxxxxxxxxx
Please don't modify the replacement order in Your Account, as that may delay the replacement shipment.
There is no need to return the defective Kindle. Damaged or defective products can often be disposed of free of charge at local municipal collection points. For more information about where you can drop off your device for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service.
You'll be able to access your existing Kindle Library and change your subscription delivery options on the Manage Your Content and Devices page (www.amazon.com/mycd). If you'd like to access your Kindle Library while you're waiting for your replacement, we have several free Kindle applications that you can use, which can be found at the link below:
http://www.amazon.com/kindleapps
Thank you for allowing us to work through this with you. Your replacement Kindle will be arriving soon.
Best regards,
Thank you.
Amazon.com
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If this too one turns out to be yellow.can I get replacement on that?
I dont like all this hassle.Hope this one turns out to be white.