Quote:
Originally Posted by Josieb1
Tbh I'm suprised at how little they seem to care. I was under the impression from comments on here that they had good customer service. Unfortunately that's not what I am getting  |
Seems like bad luck, Josie. I also ordered the Gecko H2O Slimfit on 13th Nov but I did receive an apologetic email from them on 21st Nov
Quote:
A while ago you have ordered a Slimfit cover for Kobo Aura H2O. When you ordered, we expected the cover to be in stock December 3rd. Unfortunately, the design process has had some delay. We will be able to send the cover on December 19th. Please let me know if this delay causes any trouble for you.
My sincere apologies for the inconvenience.
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Did you check your spam folder? I decided to let my order stand but I did buy a
cheap slimfit from ebay to tide me over as I was finding my old Oberon cover (beautiful as it is) a bit cumbersome.
ETA: I paid £7.99 for the cheapo case, in Dark Blue. I see that since then Black and Blue have been increased to £12.99. The neon colours are still £7.99. I guess Black and Blue must be selling faster.