Quote:
Originally Posted by Jellby
I hope you will solve it to your satisfaction. I have only good words about the Gecko service. I order a cover, which deteriorated too quickly; they sent a replacement, it developed the same problem; I asked for a different (more expensive) model, and they sent it too with no extra charge. After that, they asked me to send back the first two covers, and offered to pay the shipping expenses (since it was more or less the price difference between the two models, I said it was OK like that).
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Tbh I'm suprised at how little they seem to care. I was under the impression from comments on here that they had good customer service. Unfortunately that's not what I am getting
