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Originally Posted by taustin
This ("The Innovator's Dilemma") is rather more relevant. The difficulties that long established companies have in dealing with disruptive technology is pretty well documented.
I agree with soondai that B&N never really had a chance. Their only real mistake was to not be Amazon in the first place.
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The bestselling classic on disruptive innovation, by renowned author Clayton M. Christensen.
His work is cited by the world’s best-known thought leaders, from Steve Jobs to Malcolm Gladwell. In this classic bestseller—one of the most influential business books of all time—innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right—yet still lose market leadership.
Christensen explains why most companies miss out on new waves of innovation. No matter the industry, he says, a successful company with established products will get pushed aside unless managers know how and when to abandon traditional business practices.
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That last paragraph seems to imply that B&N had a chance, and lost it.
Perhaps you are both right?
