Thread: How long does Chapters really take to ship?
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Old 12-05-2014, 08:41 PM   #11
crochetgeek2010
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Posts: 44
Karma: 13110
Join Date: Mar 2012
Device: Kobo Aura HD
I gave up and called Chapters this afternoon. Customer support was perplexed why it had yet to ship since it should have left Canada yesterday. They have an inquiry going on. They did admit to me that for some unknown reason IT was doing a system update and I appeared to be impacted by it. Which sounds about right for me being an infrastructure geek. I am hopping it will ship over the weekend and I will get it by next Friday. I am eagerly awaiting the new toy. I have to say I truly appreciate customer support it was a breath of fresh air after Kobo. I will be very happy if it shows up before Hanukah starts. I'll let you know how it goes.

Laura
Last edited by crochetgeek2010; 12-05-2014 at 08:41 PM. Reason: Miss spellings
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