Thread: H2O Error& Fade
View Single Post
Old 12-05-2014, 06:41 PM   #7
Lemons
Enthusiast
Lemons began at the beginning.
 
Posts: 37
Karma: 10
Join Date: Jul 2014
Device: None
Quote:
Originally Posted by davidfor View Post
If I understand the last bit, you did a factory reset, connected to the PC and put a book on the device. You then disconnected and reconnected and the book and all other files were missing? Plus you couldn't copy anything to it?

If that is correct, someone did have this problem a little while ago, but I think it was with an Aura HD. If I remember correctly, it turned out to be a faulty device and they exchanged it. Before that, can you try a different cable, different USB port or another PC? It could be any of these, and if it is, you can avoid returning it.

What I have to do is do a system restore, following that the program detect's it fine and I can move books to the device (It gives a error at 100% but it still sends the book's) following that if I disconnect the cord after ejecting it then plug it back in the program will give me the error again until I do another system restore and I am using windows 7 64 bit

The books already on the E reader stay's on it expect for when I have to system restore the device to be able to connect it if that makes more sence and i tried most of that

Last edited by Lemons; 12-05-2014 at 06:43 PM.
Lemons is offline   Reply With Quote