Hi EndlessWaves,
Wow.
I got the same situation! Just that I think I performed several factory resets purposely - I thought it would solve problem, but I did not even imagined such problems with not charging.
I should have read the forum first thoroughly

I hope I dod not screwed it completely...
Could you give me some more detials what have you done to make it going?
"After much mucking about trying different combinations of resets and connectedness I did manage to get it to charge and activate the full reset which seems to have brought it back to normal with no lasting damage."
Thanks for your shared experience!
Quote:
Originally Posted by EndlessWaves
After talking to kobo support it turns out that simply touching the light and power buttons together will activate the full reset on the Aura HD. While I can't blame them for not blocking it on a low battery/unconnected (these things can get incorrectly detected) it does seem to be a design flaw that it's so easy to activate that I did it accidentally.
After much mucking about trying different combinations of resets and connectedness I did manage to get it to charge and activate the full reset which seems to have brought it back to normal with no lasting damage.
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