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Old 12-02-2014, 11:11 AM   #414
CRussel
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Posts: 12,298
Karma: 80074820
Join Date: Jul 2010
Location: Sunshine Coast, BC
Device: Oasis (Gen3),Paperwhite (Gen10), Voyage, Paperwhite(orig), iPad Air M3
Quote:
Originally Posted by tubemonkey View Post
They deserve stupid questions. They have lousy customer service and do a poor job implementing policy and relaying it to their reps.
Well, I'll give them credit on one front at least. While their DRM is seriously annoying, they are VERY good about resetting max devices and/or machines that the software is running on. I have to rebuild my main machines a LOT, and have to call them at least once a year, sometimes more. They're always very willing to reset. Of course, if they didn't have DRM, they wouldn't have to reset it for me every year.
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