MobileRead Forums - View Single Post - Change of plans, maybe not a Kobo after all

marshap · 12-01-2014, 02:31 PM

I don't suppose Kobo is paying attention. Its unsatisfying customer service, not the comparative quality of its device, lost bcgirl as a customer.

I do not wish Kobo ill. I like their devices too much. But I too had an unsatisfying experience with their customer service and really do wish they will improve it because if it does not I will likely look elsewhere for my next reader.

12-01-2014, 02:31 PM	#43
marshap Enthusiast Posts: 28 Karma: 10 Join Date: Apr 2012 Device: Libra 2	I don't suppose Kobo is paying attention. Its unsatisfying customer service, not the comparative quality of its device, lost bcgirl as a customer. I do not wish Kobo ill. I like their devices too much. But I too had an unsatisfying experience with their customer service and really do wish they will improve it because if it does not I will likely look elsewhere for my next reader.