Quote:
Originally Posted by MmavisO
There should be a door on the back that you can remove, and then just unplug the battery for about 10 seconds.
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Thank you for your suggestion,
MmavisO. I've consulted the handbook and there is definitely no way to open the e-reader from the back to check on the battery. I would have to crack it open with pliers or some other sharp tool and risk damaging the device altogether. Please check the official website [
here] to see this model in
3D view.
The Pocketbook help-line told me to connect the reader to the PC or the wall plug point and then keep the power button pressed for a minimum of 15 seconds. I kept it pressed for much longer but it didn't solve the problem, the screen's still frozen!
It's such a pity! It only lasted about 2 years, which is more or less the warranty period of a gadget in my country.