I had a problem with my Onyx T68 and i didn't know how to resolve it: i described my problem here
https://www.mobileread.com/forums/sho...85#post2989885
I asked Booxtor for help and he was been very helpful and kind, as well as very professional.
My ebook reader works now perfectly (better than before!) and i know for sure now where i'll buy my next device! Obviously here
http://ereader-store.de/en/