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@ArtaTechPoland
I am now waiting 6 days for a resolution to my problem - which is no IVONA files seem to have been included with my M96 universe. A representative from support gave me a link to download the files but it didn't work. I explained that it didn't work and that I was using a mac and google chrome incase that was relevant but all that happened was I was sent the same link a further 2 times. Because of the way the support system works - post wait post wait etc it has taken until now and I am at the end of my patience - 6 days and counting for 1 issue. If you feel I am being unreasonable or any other members of the forum please feel free to tell me how long I should wait to resolve this problem. Incidentally the link that was sent for the screenshot worked perfectly. I will wait to hear what others think before posting my review on amazon which is where I bought the unit from. I would much rather solve this problem then warn others about it.
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