Quote:
Originally Posted by ElWorm
OP here. I ordered this Thursday, and today, Saturday, it still was not shipped. It was not even in the process of getting ready to ship. I cancelled the order and ordered a new Paperwhite and one hour later it was being prepared for shipping. I wonder if they are out of the refurbished units?
Well, they were only 20 dollars more so I don't mind ordering a new one. But I do not appreciate paying $99 dollars for Prime and the order still isn't even being processed three days later. The item description for the refurbished Paperwhite does say it is in stock.
Sorry, just ranting. I know this really doesn't have anything to do with this thread.
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I don't understand why you wouldn't call customer service about this. Surely they would have offered you a credit; they gave me a $10 credit even when I didn't ask for it and the fault was completely that of my local inept post office.