Thread: Chapters return misconception
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Old 11-22-2014, 03:00 AM   #13
Hypernova
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Join Date: Feb 2009
Device: Current: Boox Leaf2 (broken) Past: H2O, Kindle PW1, DXG;Pocketbook 360
Quote:
Originally Posted by sharphamster View Post
Yes, the return shipping cost is on me. Not ideal at all, but the address is in California, so at least it's cheaper than shipping to Canada.
That is very disappointing. I can somewhat understand if it's the standard one year warranty period, but this is brand new. To top that off, the replacement seem to have the same problem. I'm still trying to convince them right now, but your experience make me worry. What funny is that I already have the replacement but I'm pretty sure that have no way to charge me since they never hold my credit card info. I only bought two books from Rakuten JP and I'm pretty sure they cannot save it.
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