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tigresswhite - the most frequent cause of the symptom you are seeing - Not responding - is when Program A is 'interfering' with Program B. In this instance Program B is calibre.
So running in Safe Mode, closing other applications, and ending Tray tasks (the ones that 'live' at the right/bottom end of the taskbar - including those behind the arrow) is aimed at eliminating as many "Program A" candidates as possible.
Quote:
Originally Posted by BetterRed
If you're using 64bit calibre, then try installing 32 bit - you can have both installed, and they will use the same databases and settings
What version of calibre were you using before you installed 2.11?
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BR