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Old 11-21-2014, 09:31 AM   #9
sharphamster
Anathema Device
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Posts: 283
Karma: 257456
Join Date: Oct 2011
Device: Sony T3/350, Kobo AuraH20/Mini, Axim X50v
I called (800) 368-5390 after getting a ticket number from the website here. I uploaded my receipt at the time there too.

When you call, you input the ticket #.

Here's hoping anyone who has to exchange has the same good luck I did. My new H20 has a great screen, btw.
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