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I guess I must be lucky. I have had no software issues with my KV.
About "over-polite" habits, I think it is important to respect the culture that you are in. I am American but my husband is Japanese. The Japanese seem to say the equivalent of "excuse me" even when they are just saying hello. Also in (American) English it is used when you need to interrupt a conversation between people. It is true that tone is important for interpretation but I wouldn't automatically take offense.
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