Quote:
Originally Posted by judith009
-And then yesterday one of the reviewers said they sent 2 emails to Amazon asking for a replacement, but got no response. They said it seems like Amazon is ignoring them, and that they've never seen Amazon CS behave this way.
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Wow, if that's indeed true, it would be quite a change from how Amazon used to handle things. Though, the last rep I talked to was not friendly nor helpful either. She was the second CS employee to tell me that the gradient was by design, and that they all have it in certain conditions.