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Old 11-28-2008, 01:54 PM   #56
Wetdogeared
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Posts: 5,780
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Join Date: Nov 2008
Location: Polar Vortex
Device: S0ny PRS-300/350/505/700/T1
Quote:
Originally Posted by Wetdogeared View Post
I have opened up a case with Adobe support and used this PDF as an example. I have asked why Adobe Digital Editions would render most graphics in the book but not all. I'm awaiting a reply. The PRS700 got all the graphics, text and tables that ADE created and was good (for a 6 " screen) at zooming in and maneuvering around this old book. It handled everything ADE gave it, it's just that ADE did't convert all graphics, maybe another converter would. If they get back to me I'll reply here.
re: Book on Ships http://books.google.com/books?hl=en&...um=1&ct=result

Here is the canned reply that I received from Adobe regarding why certain pages ,i.e. the ship in the book you were using as an example, were not rendered in Adobe Digital Editions.

Thank you for writing to Adobe Technical Support.

I see that you’re having problems viewing the embedded images in an
ebook on Adobe Digital Editions.

This might just be an isolated case or specific to that ebook source
only. I suggest that you try checking with one of our sample ebooks in
our library, see if the problem persists on them. Please follow the link
below.

Sample eBook Library
http://www.adobe.com/products/digitaleditions/library/

I hope this information helps, feel free to respond to this case if you
need further assistance on the issue discussed here or file a new case
if you need to report a new issue in the Support Portal at:

http://www.adobe.com/go/supportportal

Thank you for choosing Adobe.

Regards,

Edwin
Technical Support Engineer
Adobe Systems, Inc.

--------------------------
Get the answers you need, when you need them!
Knowledge Base: http://www.adobe.com/support
Support Plans: http://www.adobe.com/support/programs

I replied, telling them that of course their supplied samples would all render correctly, and asked again why certain images will render and other's won't. I asked them again to specifically look at the book in question. I'm awaiting a reply.

Last edited by Wetdogeared; 11-28-2008 at 02:01 PM. Reason: Addred reference to book in question
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