Thread: Touch Hello! and please help!!
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Old 11-11-2014, 12:23 PM   #2
DNSB
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Quote:
Originally Posted by hknight View Post
Question Hello! and please help!!
I came to the forum hoping to find advice concerning my Kobo Touch. I hope that I can get some help!!

I was loading some books via the desktop app, then disconnected it and found an error message saying device was full (totally not true), then suddenly the screen went black and has been that way for hours with a tiny code in the corner reading

^[[1˜_

I've tried to do various resets but it stays unresponsive. Only the power light continuously flashes blue, then solid green when i try and charge it.

I would be so greatful for any help as I just loaded the final book in the Wool trilogy!!!

Thanks!!
Have you tried the hardware factory reset procedure?
  1. Hold the power switch for 20 seconds
  2. Release the power switch
  3. Press and hold the home button
  4. Slide the power button and hold until the LED turns on
  5. Release the power button
  6. Wait until the LED starts flashing rapidly
  7. Release the home button
  8. Hopefully, it will finish the factory reset
  9. Do any firmware updates, reload your books
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