Quote:
Originally Posted by booklover6
Help! I connected my Glo to refresh collections. I got an error from Calibre "cannot communicate with device." So I disconnected using Calibre, and unplugged the USB. It is still stuck on the "connected and charging" black screen. I have tried to pin hole reset numerous times.
What can I do?
(The power slider doesn't work, which occurred after I opened the device and swapped out the card. )
I can't open it because I can't turn it off.
Suggestions?
|
Have you tried holding the light switch down while you do the pinhole reset? It's the hardware factory reset procedure but using the pinhole reset instead of the power button.
So press and hold the light button, trigger the pinhole reset, wait until the LED starts flashing rapidly and release the light button. Hopefully, after the factory reset, you should be back in business.
Good luck!