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Thanks!
I downloaded it again today, and it worked.
For anyone having the same problem as me:
I had similar symptoms to the ones listed on the first page of this thread, except when I connected the kobo to my desktop, it was as if the card was empty, it didn't show folders or anything.
But once I got the firmware image, I used Win32 imager to put it on the internal micro sd card and it seems to be working fine now.
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