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Old 11-10-2014, 02:13 AM   #30
disconnected
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Posts: 527
Karma: 4504715
Join Date: Sep 2006
Location: US
Device: Kobo Forma, Libra, H2O2e2, Clara, Auras, Kindles, Nooks, Sony, iPAQ
Quote:
Originally Posted by pghaworth View Post
Did they say how you could return it - website states store returns only?

"Kobo eReaders must be returned to one of our Chapters, Indigo or Coles stores.

Kobo eReader store purchases can be returned within 14 days of purchase. If the Kobo eReader was purchased Online or using one of our Store Kiosks you can return it up to 30 days from shipment date."

http://help.indigo.ca/app/answers/de...bXdPMmpfNm0%3D
Yes, that line you quoted about returning to "stores" was why I called. They said just to use any reliable shipping/mail service and suggested insuring the package. I didn't ask for a specific address to use; I thought if I needed to return it I'd call again for specifics.
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