Thread: KOBO H2O US Brick and mortar stores?
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Old 11-09-2014, 11:11 AM   #24
pghaworth
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Quote:
Originally Posted by disconnected View Post
I called Chapters/Indigo before ordering and asked about returning it if it was defective in any way. They assured me I could send it back. I didn't get into any discussion of what might be considered "defective".

Fortunately, my H2O is perfect.
Did they say how you could return it - website states store returns only?

"Kobo eReaders must be returned to one of our Chapters, Indigo or Coles stores.

Kobo eReader store purchases can be returned within 14 days of purchase. If the Kobo eReader was purchased Online or using one of our Store Kiosks you can return it up to 30 days from shipment date."

http://help.indigo.ca/app/answers/de...bXdPMmpfNm0%3D
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