Quote:
Originally Posted by pssquirrel
What happens if you're a U.S. customer, order from Chapters/Indigo, and get a bad screen or an otherwise defective reader? Are you simply out of luck and stuck?
I'd really like a lighted epub reader, which points me toward Kobo, but buying options for U.S. customers are so limited and Kobo's reputation for customer service gives me pause. Makes me wonder if I should just switch to Kindle.
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I called Chapters/Indigo before ordering and asked about returning it if it was defective in any way. They assured me I could send it back. I didn't get into any discussion of what might be considered "defective".
Fortunately, my H2O is perfect.
