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Old 11-08-2014, 12:45 PM   #1089
xendula
eBookworm
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Posts: 2,300
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Join Date: Aug 2005
Location: East Coast *brrrrr*
Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air
Quote:
Originally Posted by PatrickNSF View Post


Note: I copied a small portion of the top of each screen and pasted it onto the bottom to show the color/lighting change.
They all look unacceptable to me; I am using an iPad Air. To those they said they all look fine: Out of curiosity, do you detect any background difference between the bottoms of the screens and the shopping cart and search icons that Patrick pasted in the middle of the bottom to showcase the color difference?

Quote:
Originally Posted by PatrickNSF View Post
That's why I passed that info on to the group. I didn't even ask for it. Amazon CS offered it to me when I did an online chat to get my replacement. As an aside, I find it really helpful to do their online chats (as opposed to telephone calls) because then you have a record of the conversation (like, when one CS told me to return the "more defective") Kindle.
Thanks for sharing - I had a direct call from an engineer and sent one back to their development department, but was never offered any credit. I's fine, I don't expect it. It's just weird how there seems to be no rhyme or reason to anything they do now.
@sparks, I don't recall the $50 credit from Andrew, but then, the entire PW1 mess is something my brain is telling me to forget about.
Quote:
As an aside, I find it really helpful to do their online chats (as opposed to telephone calls) because then you have a record of the conversation (like, when one CS told me to return the "more defective") Kindle.
Good point. I've never tried it ... Maybe with the KV2, though i so wish I would just get a new reader without ever having to contact CS for screen issues, like it used to be the case all the way until the PW1.

Last edited by xendula; 11-08-2014 at 12:49 PM.
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