Quote:
Originally Posted by sparklemotion
Very interesting! Thank you for re-posting it. I agree the voyage gradient is more pronounced but, all the same, Harry's voyage isn't too bad. The Kobo looks very even to my eyes. Good luck with your decision. I hope you're able to choose one you're happy with so you don't have to share with your son and his dirty hands.  |
Thanks! You all have been a great help. So happy to have found the forum.
After much research last night, and feeling a bit refreshed this morning, I decided to have another look at the two Voyages I had. I opened a third which I also purchased at Best Buy with my original and which was intended as a Christmas gift.
They all look different. One looks considerably worse than the other two :-/
I've decided to keep the best of the three, return one of the Best Buy ones to Best Buy, and send the worst to the Amazon engineering group (as was originally requested). I'm in the middle of drafting a letter to Amazon engineering (with attachments!) explaining what I'm seeing and how frustrating it is to be told to chose the "least defective" Kindle by Customer Service.
It's probably not the "ideal" solution, but I'd like to have a Kindle to myself now but I don't what to completely let Amazon off the hook for what I think it poor quality control and communication.