Quote:
Originally Posted by HarryT
What rotten luck for you - Amazon very rarely make mistakes like that.
I'd get back on the phone to Amazon and INSIST that they give you a replacement immediately. Waiting until 16th December when it's Amazon who have made the error is just not acceptable.
|
Thanks Harry, did that today, a bit reluctantly because I can't help feeling sorry for the guy on the other end of line who is just trying to do their best. Anyhoo, he swore absolutely that no 3G models will be available in the UK until december 16th.
I did get a tad stroppy and ask for a reduction and they gave me 30 quid off.
I have a great PW 2 (only upgrading for the 3G and contrast) so, first world probs and all..
And yeah, its the first time I've ever had that, so their record is pretty good.
I just feel sorry for Mr Symonds of Gwynedd, waiting patiently for his CDs. My father, who took delivery, just called him to see if he had my Kindle and told the guy we'd bung them in the post; But no, they have to go back to amazon with a return form for my Voyage - which somehow seems like adding insult to injury! I told Amazon to just send out the CDs again to the guy. I can't get them back to Amazon until 15th Nov. A long wait for Mr Symonds. Longer wait for me!
Now if this was fiction I could make a soppy story about strangers being bought together thanks to our consumption patterns.....