Quote:
Originally Posted by Genre fan
I still had neither of the books, no download options, and no money back.
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The magic word is "chargeback." Try it some time, and see how cooperative they get. Credit card companies don't like merchants who get a lot of transactions challenged for fraud. They cancel merchant accounts over that.
Mind you, they'll probably never take your credit card again after that, but if enough people do that, they'll either learn, or go deservedly out of business.