Thread: Kindle Voyage - First Impressions
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Old 11-05-2014, 08:43 PM   #976
xendula
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Posts: 2,300
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Join Date: Aug 2005
Location: East Coast *brrrrr*
Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air
Quote:
Originally Posted by David58117 View Post
Dude!

This is why I've been advocating calling them and telling them your kindle is defective, and request if they will send a replacement once it's corrected.

They then place a note on your account and you're covered.

My PW 2 was over a year old, and because I called and had the note on my account, I've been able to request the newer 2014 PW 2, for free.
I have a bazillion notes on my account, because I went through various exchanges when I got the PW2. I even mentioned it to the woman I talked to, who didn't care, really. Now that I hear you say that, maybe i should try again. Gah, the thought of calling them again gives me stomach aches.
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