If you mean broken substrate or glass, then I assume this number is very small. Amazon packages the Kindles very well. That kind of breakage would most likely be due to poor shipping practices by the carriers and not Amazon's packaging techniques. If by broken you mean the Kindle won't turn ON and/or work properly, then that number is probably a bit larger, but I doubt anyone outside of Amazon would know, and Amazon might not know either.
Last edited by jswinden; 11-06-2014 at 12:49 PM.
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