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At this point, I'm not sure what to do. Kobo tech support closed my case incident despite the fact I replied that their fix did not work (they simply asked me to reinstall the Kobo Desktop software which has nothing to do with the fact that my Kobo WiFi will not load these new kepub format books). I'm willing to invest in a new ereader but it has to be E-Ink. Thanks for your replies.
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