Quote:
Originally Posted by arspr
...
I do not find my Aura HD purchase invoice/bill/receipt!!!
I'm fully stupid... I don't know if I would be able to make any official/legal/whatever reclamation without it.  |
If you remember where you bought it from, perhaps they would still have a record, especially in the case of logging into online stores.
Those straight lines really don't look like screen damage to me, but it's hard to tell because we can't see the full screen. They could just be extending lines from a break on the bottom half of the screen. If the lines look like that straight down to the bottom of the screen, it might be something like the controller that went bad.
But it might be worth calling Kobo and giving them the serial number of the reader and see what they say. Perhaps they could track down the sale date if purchased from them and at least let you know if it's under warranty or not.
And make sure you save your receipt next time!
I even now scan paper receipts for locally purchased electronics so I always can find it in the event of warranty issues.