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Old 11-04-2014, 11:26 AM   #18
geekaren
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Posts: 82
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Join Date: Nov 2005
Location: New England, U.S.
Device: Oasis (1&2), Voyage, Kindle Touch, iPad Mini 4
Quote:
Originally Posted by MickeyMark View Post
I will try another Factory Reset... it didn't work last time. Maybe it will this time...

Meanwhile, I just sent the CS guy that I've been dealing with an email... I'm requesting that he send me the original update files via email. (Or however.) I doubt he'll be able to help me, but you never know. It's worth a try!
This is what I was going to suggest, also. Can't hurt to ask, and the worst they can say is "no" or "it's not available yet."

Good luck!!
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