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Like Hitch said, Word in itself is acceptable if used correctly. However, the myriad of 'free automated conversion tools' are not helping. They are all labeled as 'wonderful', but are in reality a nightmare. It may look alright from afar, it is actually atrocious.
For documents in general the credo 'keep it clean, keep it simple' does do wonders. If you really want to knock yourself out in styling and alike, it must be done as final step, not as intermediate.
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