MobileRead Forums - View Single Post - An FYI for those going through multiple voyages..

David58117 · 11-03-2014, 05:18 PM

Just an FYI - If you're having voyage screen issues and don't want to play the switching game - call and get a note on your account saying it's defective, you've already tried multiple devices, and you request a replacement sent once the issues have been addressed.

I did this with my PW2, and despite being out of warranty, I'm getting a free replacement sent to me.

At first he offered a discount since it was out of warranty, then I mentioned the note, then he said (after searching) that he saw it and a free one would be on the way.

11-03-2014, 05:18 PM	#1
David58117 Groupie Posts: 165 Karma: 1020558 Join Date: Oct 2011 Device: Sony T1, K4NT (To Wife), Nook ST, NSTG	An FYI for those going through multiple voyages.. Just an FYI - If you're having voyage screen issues and don't want to play the switching game - call and get a note on your account saying it's defective, you've already tried multiple devices, and you request a replacement sent once the issues have been addressed. I did this with my PW2, and despite being out of warranty, I'm getting a free replacement sent to me. At first he offered a discount since it was out of warranty, then I mentioned the note, then he said (after searching) that he saw it and a free one would be on the way.