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Old 11-02-2014, 03:31 AM   #3
Josieb1
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Posts: 5,090
Karma: 18051062
Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW
Quote:
Originally Posted by Nate the great View Post
Has anyone had trouble buying from Pocketbook France?

I ordered an Inkpad in the beginning of September from Pocketbook's French subsidiary. After numerous delays, it was supposed to have shipped last week. So far as I can tell, it has not.

I would like to frame that sentence in more definite terms but unfortunately all I know now is that it hasn't shipped, and that the French sub is no longer responding to my emails.

I figure at this point I should kiss the $242 goodbye, and since I won't be getting anything else out of this I decided to at least post a warning to everyone else.

P.S. Does anyone have a contact email for Pocketbook France? Hopefully, one where they will actually respond?
Can you claim back your money from whoever you used to pay them, I.e paypal or your bank if it was a credit card?
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