Quote:
Originally Posted by Julanna
crich70 let us know how you went talking to Kobo. I've had very mixed success getting them to communicate with me. I think they are turning into a company that's too big for the good of the customers. They also took on the A&R online books and Booku.
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As it turned out my book was a different sort of epub than the straight one or the type with an acsm file link. I had to get it sorted via the App. I gave up asking about it. They'd just spout words about how it works via the app and so the book is ok I'm sure. I thought it was an error because they didn't make it very clear that it wasn't a straight epub or one accessed via the acsm file. I do think they did mess up though in that they don't identify such as being books that don't have a download link. According to others here they once did and promised to put such info. back on the website (eventually) but it's been a while since saying that (according to others here) and they still haven't done so.