Quote:
Originally Posted by xtine
Even more confusing, when I try to trace tracking through my phone, it only shows that it's been delivered to Memphis, TN and it's a 63.93lb package (!!)  |
There are two parts to your shipment.
The first part is the palette of H2Os that are being shipped from Hong Kong to FedEx warehouse where the individual packages are split out and then shipped on to their recipients.
The second part is your particular H2O package.
Kobo should not be giving out the first tracking number, although it is interesting, and good, that customer service has access to the palette shipment information (so they can more correctly advise customers who make enquiries).