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Old 10-30-2014, 12:35 AM   #747
xendula
eBookworm
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Posts: 2,300
Karma: 4525746
Join Date: Aug 2005
Location: East Coast *brrrrr*
Device: Kindle 4B/K ~ Nexus 7 ~ Kindle Paperwhite 1&2 ~ iPad Air
Pghaworth, congrats on your great screen! Jealous.....

I got a call from someone working in a kindle lab. They asked me to send one of mine (he specified exactly which of the 4) in to the ASAP, so at least they are looking into these issues.

Not sure if i ever updated my account of what happened yesterday, but i ended up calling CS back and talking to kindle "leadeship" (escalations) for quite a bit last night. He advised me that someone from the lab would contact me about it today, and was also going to initiate another swap (which has not happened). I told him that there are a lot of us who would be happy to help them test their prototypes, so issues like misplaced buttons for instance would be fixed before production. I told him that if real readers tested these devices, we'd catch issues from the get-go than someone looking at their ereaders as merely a shiny gadget. Sigh.
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